Terms and Conditions
of Service

These Terms and Conditions constitute a legally binding agreement between you and Alexandra Burikova, operating as Elephant Eaters™, a sole proprietorship.

By using the Site, you confirm that you are at least 18 years old.

These Terms apply to all users and visitors of the Site.

Continued use of the Site after updates constitutes acceptance of revised Terms.

ELEPHANT EATERS™ is a behavioural/wellness coaching tool only.

The Site does not provide medical advice, nursing services, therapy, psychiatric treatment, crisis intervention, or healthcare services.

Nothing on this Site creates any healthcare-provider relationship.

AI-generated content may contain inaccuracies, omissions, or unsuitable suggestions.

Users remain solely responsible for all decisions and outcomes resulting from Site use. User voluntarily assumes all risks associated with use of this service and expressly releases the Owner from any and all claims arising therefrom.

No guarantee is made regarding productivity, emotional, behavioural, financial, or life outcomes.

ELEPHANT EATERS™ is an independent private project operated solely by Alexandra Burikova in her personal capacity and is not affiliated with, endorsed by, sponsored by, connected to, or representative of the State of New York, any state agency, healthcare institution, governmental body, or employer of the Owner.

The Site may offer physical products, downloadable materials, AI-assisted goal decomposition content, coaching-related PDFs, and guided coaching sessions.

Personalized digital content may be subject to quality-control review before delivery.

Delivery within 48 hours is a target only and is not guaranteed.

Guided sessions are coaching sessions only and do not constitute healthcare services.

Session cancellations made more than 48 hours before the scheduled time are refundable. Cancellations within 48 hours are non-refundable.

The Owner reserves the right to refuse or suspend service to any user at the Owner's sole discretion, without obligation to provide a reason.

The Owner reserves the right to modify, discontinue, or withdraw any product, service, or pricing at any time. For material changes — including permanent discontinuation of a service or significant price increases — the Owner will provide at least thirty (30) days' notice via the Site or by email to the address on file.

In the event the Owner permanently discontinues a service for which a user has made a prepaid, unused purchase, the Owner will offer either: (a) a pro-rata refund of the unused portion, or (b) a reasonably equivalent substitute service at the Owner's discretion. This is the user's sole remedy in such circumstances.

Continued use of the Site following notice of any modification constitutes acceptance of the revised terms or pricing.

Guided sessions are one-on-one coaching sessions conducted by the Owner in her capacity as a behavioural/wellness coaching and productivity professional. They do not constitute medical care, nursing services, psychotherapy, psychiatric treatment, crisis intervention, or any form of licensed healthcare service, regardless of the Owner's professional background or credentials.

The coaching relationship is not a therapeutic relationship, a clinical relationship, or a healthcare-provider relationship of any kind. No duty of care arising from any licensed professional relationship is created by booking or attending a session.

User acknowledges that session content, recommendations, frameworks, and discussion are for productivity, wellness, goal-structuring, and behavioural activation purposes only, and that User remains solely responsible for all decisions made during or following any session.

The Owner does not provide crisis intervention during sessions. If a user presents in crisis during a session, the Owner may terminate the session and direct the user to appropriate emergency resources. No liability arises from such termination.

Sessions may not be recorded, transcribed, or shared by the user in any format (audio, video, written summary, or otherwise) without prior written consent of the Owner.

The Owner retains sole discretion to decline, reschedule, or terminate any session at any time, including if the user presents with needs outside the scope of coaching, behaves in a manner the Owner deems inappropriate, or if continuation would be inconsistent with the Owner's professional judgment.

Session cancellations made more than 48 hours before the scheduled time are eligible for a full refund. Cancellations made within 48 hours of the scheduled time, no-shows, and late arrivals of more than 15 minutes are non-refundable. The Owner's time is reserved exclusively for the user upon booking.

The Owner may terminate a session early if the user is more than 15 minutes late. In such cases no refund is owed.

Nothing discussed during a session creates any ongoing obligation, monitoring duty, follow-up duty, or continuing relationship on the part of the Owner beyond the session itself.

Users shall provide only information reasonably necessary for the requested service.

Users shall not submit medical records, protected health information, social security numbers, government identification numbers, or financial account information unless specifically requested.

Users remain solely responsible for information they choose to disclose.

Users represent that submitted information does not violate law or third-party rights.

Users may not record, screenshot, or share session content or AI-generated outputs without written consent.

All prices are listed in USD.

Payment is due at purchase.

Digital products, personalized PDFs, AI-generated content, downloadable content, and digital coaching services are non-refundable once electronically transmitted.

Due to the customized nature of digital coaching content, all digital sales are final except in cases of verified technical non-delivery.

Damaged physical products may be eligible for replacement or refund within fourteen (14) days with photographic evidence.

Sessions cancelled within 48 hours or missed without notice are non-refundable.

Refunds outside these Terms remain at the Owner's sole discretion.

By purchasing, User agrees that the dispute resolution process in Section 11 governs all claims and waives any right to initiate payment disputes except in cases of verified unauthorized charge.

All Site content, branding, frameworks, instructional materials, AI methodologies, downloadable materials, graphics, and related content are the exclusive intellectual property of the Owner.

Users may not reproduce, distribute, reverse engineer, republish, or commercially exploit Site content without written permission.

AI-generated content is licensed solely for personal non-commercial use.

Site content may not be used for AI training purposes.

The Owner collects and processes only information reasonably necessary to operate the Site, fulfill orders, provide requested services, improve functionality, communicate with Users, and maintain business operations.

Information submitted through the Site may be processed, stored, transmitted, analyzed, or temporarily reviewed using: AI systems, cloud hosting providers, email delivery services, analytics providers, payment processors, scheduling platforms, customer-support tools, and other third-party service providers reasonably necessary for Site operation.

Users acknowledge and agree that submitted information may be processed by artificial intelligence systems and automated technologies in order to generate personalized outputs, coaching materials, recommendations, summaries, or related content.

Users shall not submit medical records, protected health information, psychotherapy records, social security numbers, financial account credentials, government identification numbers, or other highly sensitive information.

ELEPHANT EATERS™ is not a healthcare provider, medical service, or HIPAA-covered entity. Information submitted through the Site is not treated as protected health information under HIPAA.

While commercially reasonable measures may be used to protect information, the Owner does not guarantee absolute privacy, security, uninterrupted availability, or protection against unauthorized access, hacking, data breach, technical failure, or third-party misconduct.

Users understand and accept that internet transmissions and AI-processing systems are inherently imperfect and may involve risks including unauthorized access, processing errors, inaccurate outputs, or unintended disclosures.

The Owner reserves the right to remove, refuse, suspend, or delete submissions or accounts that violate these Terms, create legal risk, contain prohibited material, involve excessive sensitive information, or interfere with Site operations.

The Owner may retain submitted information, communications, transaction records, AI-generated outputs, customer-support communications, and operational logs for legitimate business, legal, security, fraud-prevention, backup, dispute-resolution, analytics, or operational purposes.

Users may request deletion of personal information by contacting hello@elephanteaters.net. The Owner may retain information where reasonably necessary for legal compliance, fraud prevention, dispute resolution, operational continuity, backup systems, enforcement of Terms, or legitimate business purposes.

The Site may use cookies, analytics technologies, session tracking, and similar technologies to improve functionality, performance, security, and user experience.

The Site is not intended for use by children under eighteen (18) years of age. The Owner does not knowingly collect personal information from minors.

The Owner may update this Privacy and Data section from time to time. Continued use of the Site after updates constitutes acceptance of the revised terms.

Users acknowledge that any information voluntarily submitted through the Site is provided at their own discretion and risk.

To the maximum extent permitted by applicable law, the Owner, Alexandra Burikova, individually and doing business as Elephant Eaters™, expressly disclaims all liability for any indirect, incidental, consequential, special, exemplary, punitive, or multiplied damages of any kind, including but not limited to loss of data, loss of revenue, loss of profits, loss of business opportunity, emotional distress, personal injury, or any other intangible loss, whether arising in contract, tort, negligence, strict liability, or any other legal theory, even if the Owner has been advised of the possibility of such damages.

The Owner's total cumulative liability to any user for all claims arising out of or relating to these Terms, the Site, or any product or service, shall not exceed the greater of: (a) the total amount actually paid by that user to the Owner in the three (3) months immediately preceding the event giving rise to the claim, or (b) five hundred U.S. dollars ($500.00). This cap applies to all causes of action in the aggregate, not per incident.

All products, services, AI-generated content, downloadable materials, coaching outputs, guided sessions, and site materials are provided strictly "as is" and "as available," without warranty of any kind, whether express, implied, statutory, or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, or non-infringement.

The Owner makes no warranty, representation, or guarantee of any kind regarding the accuracy, suitability, reliability, completeness, timeliness, safety, or effectiveness of any AI-generated content, coaching output, or materials delivered through the Site. AI-generated content is produced by automated systems and has not been independently validated for any individual's specific circumstances. It shall not be relied upon as professional advice of any kind. The Owner expressly disclaims responsibility for any outcome, decision, or action taken in reliance upon AI-generated content.

User expressly acknowledges, understands, and agrees that: (a) the Site is a coaching and productivity support tool only; (b) results, outcomes, and experiences will vary between individuals; (c) no specific result, benefit, or improvement is promised or guaranteed; and (d) User voluntarily assumes full responsibility for all decisions made and actions taken in connection with use of the Site or its content.

User voluntarily assumes all risks associated with use of this Site, its services, products, and AI-generated content, and hereby expressly releases, waives, and discharges the Owner from any and all claims, demands, damages, losses, costs, or liabilities of any nature, known or unknown, arising from or related to such use.

Users are solely and exclusively responsible for obtaining appropriate licensed professional advice — including medical, psychiatric, psychological, legal, or financial counsel — wherever such advice is warranted by their individual circumstances. Nothing in these Terms or on this Site constitutes or shall be construed as a substitute for such professional advice.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. To the extent such limitations are prohibited by applicable law, they shall apply to the maximum extent permitted, and the remaining limitations shall remain in full force and effect.

The Site is not a crisis service.

If submissions contain language associated with self-harm, suicide, violence, or crisis situations, the Site and/or AI system may suspend content generation and display automated crisis-resource information.

Automated crisis-resource information does not create any monitoring obligation, intervention duty, or healthcare duty.

Users represent that they are not relying on the Site as a substitute for emergency or healthcare services.

Users agree to indemnify and hold harmless the Owner from claims, liabilities, damages, expenses, or legal fees arising from Site use, submitted content, violation of law, or reliance upon Site content.

These Terms shall be governed by the laws of the State of New York.

Disputes shall be subject to exclusive jurisdiction in New York County, New York.

Claims must be brought within one year.

Users waive jury-trial rights to the extent permitted by law. Any dispute shall be resolved exclusively by binding individual arbitration under AAA Consumer Rules. Class actions are waived.

These Terms constitute the entire agreement between the parties.

If any provision is unenforceable, remaining provisions remain effective.

Failure to enforce any provision is not waiver.

The Owner may assign these Terms to entities owned or controlled by the Owner.

Electronic acceptance constitutes binding agreement.

Contact: hello@elephanteaters.net

Force Majeure. The Owner shall not be liable for delays or failures to perform resulting from causes outside her reasonable control, including illness, family emergency, or technical failure.

The Owner may assign, transfer, or novate these Terms and all rights and obligations hereunder to any entity she owns or controls, including any limited liability company formed for the purpose of operating the ELEPHANT EATERS™ business, without your prior consent. Notice of any such assignment will be provided on the Site.

You may not assign or transfer your rights or obligations under these Terms without the prior written consent of the Owner.